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Commercial Roofing | Dallas TX - Alltex Roofing Systems

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FAQ

What kind of shingles should I use?

The most common shingle is known as a "composition shingle." This material made from asphalt embedded with fiberglass and topped with ceramic granules. Composition shingles are available in 20-year, 30-year, and 40-year warranty varieties. For an additional fee, 50-year and lifetime warranties are also available. Other common roofing materials include metal, tile, and, and steel (stone-coated).


How much will my insurance cover for replacing my storm-damaged roof?

Insurance will typically cover the entire cost for replacing a storm-damaged roof. However, the deductible (usually about 1% of the house's market value) sometimes brings down the payout amount.


My neighbors are all getting new roofs replaced by their insurance, but my adjuster said I didn't have enough damage for a claim. What gives?

If you think you have damage, you should call your adjuster and request a re-inspection. Insurance companies will almost always send out a second inspector. An Alltex representative experienced in evaluating storm damage can give you a better idea of what to expect at no cost.


What are my payment options?

Alltex customers are not required to pay until the job is complete. Homeowners should be wary of contractors who ask for money up-front.


How long does it take to install a new roof?

An experienced, professional crew can complete most homes in a day. Rarely would it take more than two days to complete a job. Homeowners should expect a thorough cleanup, with the contractor hauling away all debris when the job is done.


What about building permits?

Most cities and townships require building permits for new roof installation. The roofing contractor should take responsibility for obtaining the permit from the proper governing authority. Permits are not required for minor roof repairs.


Can I get an insurance discount?

Some insurance companies offer substantial discounts for installing "hail impact resistant" or "class IV fire-rated" shingles. These discounts can be as much as 30% off homeowner insurance premiums for the proper shingle. Alltex is familiar with the materials and proper documentation by insurance companies.


What does a "warranty" really mean?

Roofing material manufacturers will warranty the shingles against any manufacturing defects. In other words, if the shingle failed because of a defect in the manufacturing process, the material will be replaced at no charge. Manufacturers do not, however, warranty their products against storm damage. Alltex provides a labor warranty, which ensures the roofing materials are installed properly.


Can I tell if my roof will leak before a rain?

Most roof leaks are a surprise. There are a few things you can look for from the ground (binoculars can help). Look to see if any shingles are missing due to wind or tree rubs. Check for cracks in the rubber boots that snug up around the pipes that penetrate your roof. Also, make sure that all metal vent pipes have rainproof caps fastened on top. Look for debris (tree limbs, leaf build-up) in valleys. Any of the above conditions should be corrected by a skilled professional.